5 Qualities to Look for in a Locksmith

In general, when you need a locksmith, you need one fairly urgently. Though locksmiths in Norfolk also carry out a range of regular maintenance work on homes and offices, a big part of the job is helping people when they’ve been locked out of their homes or suffered another lock mishap.

If you’re currently looking for a locksmith in Norfolk to help you out of a sticky situation, here are the five qualities to look for:

Reliability

Whether you need an emergency locksmith or you’re carrying out planned maintenance works, you need a professional you can rely on. If you haven’t yet used a locksmith, ask friends and family for recommendations before you begin searching the web.

If you do look online, take a look at Google reviews to see what other people think of the services available and have a look at the testimonials on your chosen locksmith’s website. In general, if you want to ensure you’re dealt with quickly and efficiently, it’s a good idea to use a locksmith who operates 24 hours a day, seven days a week, and who has an emergency number.

Experience

The more experience your locksmith has the better. Though most of the locks in Norfolk’s homes and offices are fairly standard, there are a lot of issues that can affect them. An experienced locksmith will be able to identify (and fix) the problem quickly and easily.

Location

If you want your locksmith to get to you quickly, it’s a good idea to find a professional who is based close to your property. However, if your nearest locksmith isn’t up to scratch, it’s well worth waiting an extra few minutes for a reliable locksmith to travel to you from further away.

Cost

Cost is always going to be a factor when choosing a locksmith. Though you’ll probably want to choose the most affordable locksmith in your area, you often get what you pay for. It’s generally worth paying a little more for a better, more reliable service.

Customer Service

Good customer service counts for a lot in all industries. If you’re locked out of your home and need to get back in urgently, having a friendly and helpful person at the other end of the phone is even more important. As soon as you call a locksmith in Norfolk, you should be able to get an idea of how helpful they’ll be. If you feel the customer service isn’t up to scratch, put the phone down and try another number.

If you’re looking for a reliable, experienced and affordable locksmith in Norfolk, we can help. Call us on 01603 812613 or email admin@ptlockandsafe.co.uk for more information.