You don’t have to take our word for it. Here’s what some of our customers have had to say:
Google Reviews
Great service, I got a new key in less than 15 minutes.
Łukasz
Got cut and programmed car key at PT, been very pleased with all my questions, price, time and overall experience.Big thanks PT
Yavor Petrov
Lost my keys, car & house,etc. Hyundai garage quoted around 400 to replace car key, 11 years old, wow! Anyway a few days later thought of trying this company, quoted less than half the cost... More
Clive
Outstandingly helpful. Rhys delivers proper old fashioned levels of customer care - can't recommend highly enough.
Ian Turner
Really friendly and helpful. I would highly recommend the company and staff. Also a first class service and competitive price
martin drummie
More of Our Clients Testimonials
14/05/2021
Extremely Happy
Exceptionally quick same day service, Extremely happy and cheapest I found! Thanks guys!
Chelsea Michelle
28/04/2021
Great Service
Great service from PT Lock & Safe! very good! thank you!
Hilary Glossop
04/02/2021
Went Above and Beyond
Faultless service, could not recommend enough. Rhys went above and beyond and I honestly could not recommend him enough. Thankyou for the help so late at night A++++
James Smith
02/02/2021
Thorough and Professional
Following recommendation I called Rhys to see if he could help with reprogramming our S-Max key. Wow what a service from the minute he first answered my call through to him finishing the job. Thorough and Professional. I would highly recommend Rhys and PT Lock and Safe to anyone.
Lee Blackmore
18/12/2020
Polite and Friendly
Absolutely brilliant company, came out to me from Norwich just a couple of days after I rang even through the busy period. So polite and friendly, I will definitely be using again if I need too!
Amy Hewitt
04/12/2020
No Hassle to Come to Me
Needed a new spare key fob for my BMW 1 series and was unable through work to get to Rhys and his team, but he made it no hassle to come to me to do the job. They are very polite, thorough and know exactly what they are doing. 100% would recommend these guys top work. Also nothing was too much trouble. Thanks again!
Ashers Leach
19/09/2019
Wouldn't use anyone else
Couldn’t ask for more. Called in a panic and Rhys was with me instantly. PT Lock & Safe are a great company and Rhys is great guy. Highly recommend!! Wouldn’t use anyone else.
Felix Steward
14/08/2019
Prompt, Professional and Kind
Rhys, BE BLESSED my man!!! Prompt, professional and very kind. I hope it won't be necessary to use your services again but if it will be the case, I'll do it straight away. HIGHLY RECOMMENDED!
Alex Nacu
13/08/2019
First Class Service
First class service from start to finish. They cut and programmed a new key for me in about 10 minutes. Less than half the price of the main dealer! Great work!
Mark Tingle
31/05/2019
A Pleasure to Do Business With
Rhys organised for his colleague James to come out and sort me a new programmed key out for my car today. They were both excellent and would highly recommend them. If you are looking for anything to do with keys/locks these guys are the people to use. They were recommended to me by a friend and glad they were. A pleasure to do business with.
Darren Burrell
02/04/2019
Best Prices in Norfolk
These guys are the best!! Helped me out at speed with a very reasonable price (best in Norfolk!) and friendly and efficient service from Rhys. Got a key cut too after locking my only set in car at a cut down price of £75 as purchased with the call out. Thanks for sorting my battery too Rhys - Top man!
Chris Parker
30/03/2019
Went Above and Beyond
I can't recommend PT Lock & Safe highly enough. Rhys was absolutely brilliant with my Porsche key issue and went above and beyond to ensure it was fixed. Will definitely be using them whenever necessary in the future!
Will Mitchell
12/02/2019
Top man and great value
As a garage owner with high standards, its nice to find a company with similar values. Rhys is my go to man for all key and lock related issues. Top man and great value.
Wayne Bardell
12/02/2019
Highly recommended
First class service. Would highly recommend. Even got a free spare key when they cut a replacement for my VW golf.
Jack Astbury
07/02/2019
Saved me money
Phil and his team were working on my car just hours after I reported the problem and in the end were able to pick my car lock. They cut and programmed me a new key and saved me money. Will be going nowhere else now.
Gaz Coldicott
05/02/2019
Fast, friendly and affordable
Really great professional service, fast and friendly and affordable. I had a spare remote key cut and coded in as little as 15 minutes. Would highly recommend PT Lock and Safe.
Sam Platt
02/02/2019
Knight in shining armour
Phil was like a knight in shining armour! He calmly talked us through opening a safe. It was a fairly urgent situation which really helped us out in our time of need. Phil was very professional and I would highly recommend him!
Robert Sutton
12/01/2019
Got the job done quickly
Such a great experience from them. They came as quickly as they could. Very friendly and got the job done quickly. Very accommodating and helpful. Definitely recommend!
Ellie Banham
10/01/2019
Extremely helpful
Cannot thank PT Lock and Safe enough for getting out to us so quickly. Friendly, and extremely helpful, getting out to us within the hour. Very reasonable too. Would definitely recommend!
Caroline Peters
10/01/2019
Cheaper than Vauxhall dealer
Rhys went very much above and beyond in order to get to me with the correct equipment and replacement keys. Other locksmiths had said the job was not possible because I did not have the code card, however Rhys overcame the difficulty and produced a working remote fob and key, all within half an hour of arriving at car park at a cheaper rate than ordering a new key from the Vauxhall dealer.
Roger Garrod
10/10/2018
Smart and Customer Focussed
The engineer who came out to our address was excellent. He was very professional, he clearly enjoyed his job but also I felt he wanted to do a good job. He was smart and very customer focused I couldn’t recommend him highly enough.
Claire Lamming
27/05/2018
You Saved Our Holiday
We arrived in Norfolk having left our keys at home to the locks on the bike carriers on our car. One telephone call and from then on the service was excellent. The locks were unlocked and we were back on track to enjoy our holiday. We would highly recommend them to anyone. Thank you. You saved our holiday and a long journey home to collect the keys.
Michael Payne
04/04/2018
Quick Call Out Time
A very professional service with a very quick call out time, I would highly recommend.
Paul Land
30/08/2017
Fantastic Friendly Service
Highly recommended business that I would use again with no hesitation if needed. I have lots of praise for the owner of PT Lock & Safe.
Sophie Roseedee
13/06/2017
Lovely chaps
Lovely chaps, Very professional, Got the job done! One happy customer, definitely recommend theses guys to anyone.
Hannah Savory
22/04/2017
Fantastic Friendly Service
These guys were so friendly and went the extra mile to help me with my locked car. I'd recommend them to everyone and anyone, can't praise them enough.
Pinkie Geordie
13/04/2017
Would Recommend Them to Anyone
Good professional service, friendly team, great advice, and don't over charge - would recommend them to anyone - thanks PT Lock and Safe.
Paul Cox
10/04/2017
Puts Main Dealers to Shame
Fantastic service, what this guy can do with his laptop puts main dealers to shame! Great key programming service.
Sophie Lockhart
14/10/2016
Fantastic Service Highly Recommended
I had a problem with my digital push office door pad... I called PT Lock and safe... Within 2 hours the code was changed, beat that.
Neil Burr
05/05/2016
Very Happy
Very quick, friendly & I was very impressed with Andy's demeanour. Very happy with this experience.
Roger Burton
14/04/2016
Great Service
The locksmith turned up within 30 minutes and was very professional and sympathetic towards me. He picked the lock open on the car within a few minutes
Phil Taylor
09/02/2016
Excellent Service
Quick, responsive, knowledgeable, good workmanship.
Mr Boar