We are a small team of professional locksmiths based in Norwich and offering a 24-hour callout service for the whole of Norfolk. If you are locked out of your home or vehicle or unable to access your safe – we can help you. In addition to picking locks, we also fit secure thief-deterrent deadlocks to vans.
I called Phil as my front door could not be unlocked. He gave me the simple solution of using WD40 which worked perfectly. This saved me 65 + VAT. Huge thanks to Phil for kindly giving me fr... More
Dave Allen
Recently bought a used car that only came with one key card. Contacted PT lock and safe and was given a quote that I was well satisfied with when compared to main car dealer prices. Appointm... More
Ian Connelly
I hope I never see Philip again, because that would mean I've locked my keys in my car.... AGAIN. Amazing service.
The ballad of silent Rick
Phil was able to come really quickly and was incredibly helpful and got us sorted really efficiently, as well as checking and fixing some of our other locks, and answering all my questions. ... More
Susi Pearson
Had a driver lock himself out the car in Norwich this morning. Rang PT Lock&Safe and the bloke was on the way while still on the phone to me, so was there in 15mins!!! So efficient, professi... More
Martynas Baublys
We will replace your lock for free if we are unable to pick it!
We always quote you a price for our general locksmith services. We are honest about our prices. Typically, we’ll charge you £60.00 (+VAT) for a callout during normal working hours. We’ll give you a quote for the whole job before we come out and that is what you’ll pay. There are no exorbitant first hour fees and, unless you want one for security reasons, you won’t have to fork out for a new lock – meaning it could be more cost-effective to use our services than to go with an ostensibly cheaper locksmith.
We’ll give you a quote for the whole job before we come out and that is what you’ll pay. No exorbitant first hour fees. Because we pick a lock rather than drill it, you won’t have to buy a new lock (unless you want one for security).
Need quick answers about our locksmith services? Browse these FAQs or visit our FAQ page for more information on all the help, support and services we provide.
Read More FAQsWe cover pretty much all your locksmith needs across Norfolk and North Suffolk. Whether for your home, business, car, motorbike, van or safe, our team can quickly and reliably repair, replace, or fit your locks.
We know being locked out is stressful, so we aim to get to you as fast as possible. During office hours, most callouts are attended within 30-60 minutes, and we also offer emergency help outside of normal hours.
Absolutely. All our locksmiths are DBS checked, listed as Norfolk Trusted Traders, and RAC approved. We always try to pick locks rather than force them, so your property stays safe and undamaged.
Our standard callout fee is £60 (+VAT) during normal working hours and we always provide a full quote before beginning any work. There are no surprises and you’ll only pay for the work we actually do.
We operate from our central workshop in Norwich, with hubs in Great Yarmouth and Lowestoft, covering Norfolk and North Suffolk, and nearby areas. For specialist work, like safes or imported car keys, we’re happy to travel further if needed.